Support & Helpline
If you have any queries about our devices, reagents or software, contact our helpline directly.
Your queries will be answered on the phone immediately and competently by our helpline staff. If necessary, you will be passed on to the relevant technical experts, or our technicians will provide you with on-site support.
Technical and applicative Support Diagnostic
Monday – Friday 08:00 - 17:00
Phone: 0848 00 29 66
Fax: +41 56 484 70 55
Mail: helpline@axonlab.ch
Software Support Achilles and Axenita
Monday – Friday 08:00 - 17:00
Phone: 0848 00 29 66
Fax: +41 56 484 70 40
Mail: software@axonlab.ch
Support & Helpline Diabetes
Monday – Friday 08:00 - 17:00
Phone: 0848 00 29 67
Fax: +41 56 484 80 99
Mail: info@axonlabdiabetes.ch